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Frequently asked questions
Onboarding often takes as little as 1–2 days. DSE is designed to fit each client’s needs through configuration within the platform managed directly by the client. This keeps implementation fast and simple.
DSE RecCenter is a ready-to-use product that meets clients’ needs through configuration. However, we also work closely with customers to enhance the platform with additional capabilities when needed, ensuring the best possible customer experience.
No. While DSE Rec is well known for Club Sports and that’s where we started, it has been an all-in-one recreation management platform since 2016, with Club Sports as just one of its modules.
DSE RecCenter supports all core areas of recreation operations, including:
- Memberships, access control, and point of sale
- Facility scheduling and staff management
- Program registration for intramurals, fitness, events, and clubs
- Equipment rentals and locker management
No. DSE RecCenter does not set limits on the number of users, employees, or facilities that can be managed in the platform.
No. DSE Rec is not priced per user, per employee, or per facility. Pricing is based primarily on the selected modules and the size of the organization, not on individual user, employee, or facility counts.
After launch, DSE Rec provides training, access to a test environment, module guidelines, and ongoing support as your team sets up plans, offerings, and daily operations. Support is available by phone and email whenever you have questions or requests.
Yes. Standard support is included at no additional cost. This includes phone and email support, module guidelines, test environment access, and virtual training sessions scheduled at your request. On-site training can also be accommodated for an additional cost.
Yes. DSE is short for DSE Rec, the recreation management software company.
Yes, they are the same company. It was founded in 2007 as Do Sports Easy and rebranded to DSE Rec in 2016.
No. RecCenter is the recreation management software built by DSE Rec. DSE Rec is the company, and RecCenter is its product.